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  • QL-550
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  • QL-570VM
  • QL-580N
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    Contact Us
    • 4911 - 68 Avenue, Edmonton
    • sales@officeco.ca
    • 1 (866) 600-3644
    • (780) 463-8170
    Customer Service
    My Account
    Copyright © 2019 - 2025 by OfficeCo. All prices are in Canadian Dollars ($).
    OfficeCo is not responsible for typographical errors. Prices, policies, and availability are subject to change without notice.
    Application Log
    Timestamp Level Category Message
    16:07:35.992600 trace system.CModule 
    Loading "log" application component
in /home/rose/dev/index.php (12)
    16:07:35.992902 trace system.CModule 
    Loading "db" application component
in /home/rose/dev/index.php (12)
    16:07:35.993295 trace system.db.CDbConnection 
    Opening DB connection
in /home/rose/dev/index.php (12)
    16:07:35.993612 trace system.CModule 
    Loading "request" application component
in /home/rose/dev/index.php (12)
    16:07:35.996273 trace system.db.ar.CActiveRecord 
    Portal.findByAttributes()
in /home/rose/dev/protected/components/BeginRequest.php (15)
in /home/rose/dev/index.php (12)
    16:07:35.997745 trace system.CModule 
    Loading "cache" application component
in /home/rose/dev/protected/components/BeginRequest.php (15)
in /home/rose/dev/index.php (12)
    16:07:35.998930 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `portals`
in /home/rose/dev/protected/components/BeginRequest.php (15)
in /home/rose/dev/index.php (12)
    16:07:36.000077 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `portals`
in /home/rose/dev/protected/components/BeginRequest.php (15)
in /home/rose/dev/index.php (12)
    16:07:36.000655 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `portals` `t` WHERE `t`.`domain`=:yp0 LIMIT 1
in /home/rose/dev/protected/components/BeginRequest.php (15)
in /home/rose/dev/index.php (12)
    16:07:36.000786 trace system.CModule 
    Loading "user" application component
in /home/rose/dev/protected/components/BeginRequest.php (18)
in /home/rose/dev/index.php (12)
    16:07:36.001404 trace system.CModule 
    Loading "session" application component
in /home/rose/dev/protected/components/BeginRequest.php (18)
in /home/rose/dev/index.php (12)
    16:07:36.075886 trace system.db.ar.CActiveRecord 
    User.findByPk()
in /home/rose/dev/protected/components/BeginRequest.php (48)
in /home/rose/dev/index.php (12)
    16:07:36.075936 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `users`
in /home/rose/dev/protected/components/BeginRequest.php (48)
in /home/rose/dev/index.php (12)
    16:07:36.076980 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `users`
in /home/rose/dev/protected/components/BeginRequest.php (48)
in /home/rose/dev/index.php (12)
    16:07:36.078983 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `accounts`
in /home/rose/dev/protected/components/BeginRequest.php (48)
in /home/rose/dev/index.php (12)
    16:07:36.079555 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `accounts`
in /home/rose/dev/protected/components/BeginRequest.php (48)
in /home/rose/dev/index.php (12)
    16:07:36.079732 trace system.db.CDbCommand 
    Querying SQL: SELECT `t`.`userid` AS `t0_c0`, `t`.`username` AS `t0_c1`,
`t`.`password` AS `t0_c2`, `t`.`name` AS `t0_c3`, `t`.`email` AS `t0_c4`,
`t`.`access` AS `t0_c5`, `t`.`advanceware_id` AS `t0_c6`,
`t`.`default_billing` AS `t0_c7`, `t`.`default_shipping` AS `t0_c8`,
`t`.`po_required` AS `t0_c9`, `t`.`approval_threshold` AS `t0_c10`,
`t`.`token` AS `t0_c11`, `t`.`gl_required` AS `t0_c12`,
`t`.`lock_addresses` AS `t0_c13`, `account`.`id` AS `t1_c0`,
`account`.`name` AS `t1_c1`, `account`.`account_no` AS `t1_c2`,
`account`.`group_id` AS `t1_c3`, `account`.`tender_prefix` AS `t1_c4`,
`account`.`taxable` AS `t1_c5`, `account`.`downloaded` AS `t1_c6`,
`account`.`tax_id` AS `t1_c7`, `account`.`rep_id` AS `t1_c8`,
`account`.`discount` AS `t1_c9`, `account`.`price_list` AS `t1_c10`,
`account`.`markup` AS `t1_c11` FROM `users` `t`  LEFT OUTER JOIN `accounts`
`account` ON (`t`.`advanceware_id`=`account`.`id`) WHERE
(`t`.`userid`=1826)
in /home/rose/dev/protected/components/BeginRequest.php (48)
in /home/rose/dev/index.php (12)
    16:07:36.080060 trace system.db.ar.CActiveRecord 
    HiddenProduct.findAll()
in /home/rose/dev/protected/components/BeginRequest.php (63)
in /home/rose/dev/index.php (12)
    16:07:36.080079 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `hidden_products`
in /home/rose/dev/protected/components/BeginRequest.php (63)
in /home/rose/dev/index.php (12)
    16:07:36.080593 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `hidden_products`
in /home/rose/dev/protected/components/BeginRequest.php (63)
in /home/rose/dev/index.php (12)
    16:07:36.080708 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `hidden_products` `t` WHERE (customer_id = 3259
OR group_id=5) AND category_id <> 0
in /home/rose/dev/protected/components/BeginRequest.php (63)
in /home/rose/dev/index.php (12)
    16:07:36.080941 trace system.db.ar.CActiveRecord 
    CustomCategory.findAll()
in /home/rose/dev/protected/components/BeginRequest.php (74)
in /home/rose/dev/index.php (12)
    16:07:36.080959 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `cust_categories`
in /home/rose/dev/protected/components/BeginRequest.php (74)
in /home/rose/dev/index.php (12)
    16:07:36.081455 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `cust_categories`
in /home/rose/dev/protected/components/BeginRequest.php (74)
in /home/rose/dev/index.php (12)
    16:07:36.081556 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `cust_categories` `t` WHERE group_id=5
in /home/rose/dev/protected/components/BeginRequest.php (74)
in /home/rose/dev/index.php (12)
    16:07:36.081666 trace system.CModule 
    Loading "urlManager" application component
in /home/rose/dev/index.php (12)
    16:07:36.084625 trace system.web.filters.CFilterChain 
    Running filter ProductController.filteraccessControl()
in /home/rose/dev/index.php (12)
    16:07:36.084868 trace system.db.ar.CActiveRecord 
    User.findByPk()
in /home/rose/dev/protected/controllers/ProductController.php (293)
in /home/rose/dev/index.php (12)
    16:07:36.084961 trace system.db.CDbCommand 
    Querying SQL: SELECT `t`.`userid` AS `t0_c0`, `t`.`username` AS `t0_c1`,
`t`.`password` AS `t0_c2`, `t`.`name` AS `t0_c3`, `t`.`email` AS `t0_c4`,
`t`.`access` AS `t0_c5`, `t`.`advanceware_id` AS `t0_c6`,
`t`.`default_billing` AS `t0_c7`, `t`.`default_shipping` AS `t0_c8`,
`t`.`po_required` AS `t0_c9`, `t`.`approval_threshold` AS `t0_c10`,
`t`.`token` AS `t0_c11`, `t`.`gl_required` AS `t0_c12`,
`t`.`lock_addresses` AS `t0_c13`, `account`.`id` AS `t1_c0`,
`account`.`name` AS `t1_c1`, `account`.`account_no` AS `t1_c2`,
`account`.`group_id` AS `t1_c3`, `account`.`tender_prefix` AS `t1_c4`,
`account`.`taxable` AS `t1_c5`, `account`.`downloaded` AS `t1_c6`,
`account`.`tax_id` AS `t1_c7`, `account`.`rep_id` AS `t1_c8`,
`account`.`discount` AS `t1_c9`, `account`.`price_list` AS `t1_c10`,
`account`.`markup` AS `t1_c11` FROM `users` `t`  LEFT OUTER JOIN `accounts`
`account` ON (`t`.`advanceware_id`=`account`.`id`) WHERE
(`t`.`userid`=1826)
in /home/rose/dev/protected/controllers/ProductController.php (293)
in /home/rose/dev/index.php (12)
    16:07:36.085378 trace system.db.ar.CActiveRecord 
    PriceException.count()
in /home/rose/dev/protected/controllers/ProductController.php (319)
in /home/rose/dev/index.php (12)
    16:07:36.085402 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `price_exceptions`
in /home/rose/dev/protected/controllers/ProductController.php (319)
in /home/rose/dev/index.php (12)
    16:07:36.085907 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `price_exceptions`
in /home/rose/dev/protected/controllers/ProductController.php (319)
in /home/rose/dev/index.php (12)
    16:07:36.086023 trace system.db.CDbCommand 
    Querying SQL: SELECT COUNT(*) FROM `price_exceptions` `t` WHERE
customer_id=3259
in /home/rose/dev/protected/controllers/ProductController.php (319)
in /home/rose/dev/index.php (12)
    16:07:36.086138 trace system.db.ar.CActiveRecord 
    PriceException.count()
in /home/rose/dev/protected/controllers/ProductController.php (322)
in /home/rose/dev/index.php (12)
    16:07:36.086153 trace system.db.CDbCommand 
    Querying SQL: SELECT COUNT(*) FROM `price_exceptions` `t` WHERE
customer_id=0
in /home/rose/dev/protected/controllers/ProductController.php (322)
in /home/rose/dev/index.php (12)
    16:07:36.092798 trace system.db.ar.CActiveRecord 
    Category.findByAttributes()
in /home/rose/dev/protected/controllers/ProductController.php (499)
in /home/rose/dev/index.php (12)
    16:07:36.092819 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `categories`
in /home/rose/dev/protected/controllers/ProductController.php (499)
in /home/rose/dev/index.php (12)
    16:07:36.093761 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `categories`
in /home/rose/dev/protected/controllers/ProductController.php (499)
in /home/rose/dev/index.php (12)
    16:07:36.093900 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `categories` `t` WHERE `t`.`id`=:yp0 AND
`t`.`spr`=:yp1 LIMIT 1
in /home/rose/dev/protected/controllers/ProductController.php (499)
in /home/rose/dev/index.php (12)
    16:07:36.094197 trace system.db.ar.CActiveRecord 
    CartItem.findAllByAttributes()
in /home/rose/dev/protected/controllers/ProductController.php (588)
in /home/rose/dev/index.php (12)
    16:07:36.094218 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `cart_items`
in /home/rose/dev/protected/controllers/ProductController.php (588)
in /home/rose/dev/index.php (12)
    16:07:36.094768 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `cart_items`
in /home/rose/dev/protected/controllers/ProductController.php (588)
in /home/rose/dev/index.php (12)
    16:07:36.094892 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `cart_items` `t` WHERE `t`.`session_id`=:yp0
in /home/rose/dev/protected/controllers/ProductController.php (588)
in /home/rose/dev/index.php (12)
    16:07:36.121612 trace system.CModule 
    Loading "widgetFactory" application component
in /home/rose/dev/protected/views/layouts/office.php (81)
in /home/rose/dev/protected/controllers/ProductController.php (621)
in /home/rose/dev/index.php (12)
    16:07:36.122081 trace system.db.ar.CActiveRecord 
    CartItem.count()
in /home/rose/dev/protected/components/CartButton.php (15)
in /home/rose/dev/protected/views/layouts/office.php (81)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.122123 trace system.db.CDbCommand 
    Querying SQL: SELECT COUNT(*) FROM `cart_items` `t` WHERE session_id = :sid
in /home/rose/dev/protected/components/CartButton.php (15)
in /home/rose/dev/protected/views/layouts/office.php (81)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.133487 trace system.db.ar.CActiveRecord 
    CartItem.count()
in /home/rose/dev/protected/components/CartButton.php (15)
in /home/rose/dev/protected/views/layouts/office.php (118)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.133516 trace system.db.CDbCommand 
    Querying SQL: SELECT COUNT(*) FROM `cart_items` `t` WHERE session_id = :sid
in /home/rose/dev/protected/components/CartButton.php (15)
in /home/rose/dev/protected/views/layouts/office.php (118)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.145060 trace system.db.ar.CActiveRecord 
    Product.findByPk()
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.145082 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `products`
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.146090 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `products`
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.146244 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `products` `t` WHERE `t`.`id`=13228 LIMIT 1
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
in /home/rose/dev/protected/controllers/ProductController.php (621)
    16:07:36.146436 trace system.db.ar.CActiveRecord 
    User.findByPk()
in /home/rose/dev/protected/models/Product.php (61)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.146531 trace system.db.CDbCommand 
    Querying SQL: SELECT `t`.`userid` AS `t0_c0`, `t`.`username` AS `t0_c1`,
`t`.`password` AS `t0_c2`, `t`.`name` AS `t0_c3`, `t`.`email` AS `t0_c4`,
`t`.`access` AS `t0_c5`, `t`.`advanceware_id` AS `t0_c6`,
`t`.`default_billing` AS `t0_c7`, `t`.`default_shipping` AS `t0_c8`,
`t`.`po_required` AS `t0_c9`, `t`.`approval_threshold` AS `t0_c10`,
`t`.`token` AS `t0_c11`, `t`.`gl_required` AS `t0_c12`,
`t`.`lock_addresses` AS `t0_c13`, `account`.`id` AS `t1_c0`,
`account`.`name` AS `t1_c1`, `account`.`account_no` AS `t1_c2`,
`account`.`group_id` AS `t1_c3`, `account`.`tender_prefix` AS `t1_c4`,
`account`.`taxable` AS `t1_c5`, `account`.`downloaded` AS `t1_c6`,
`account`.`tax_id` AS `t1_c7`, `account`.`rep_id` AS `t1_c8`,
`account`.`discount` AS `t1_c9`, `account`.`price_list` AS `t1_c10`,
`account`.`markup` AS `t1_c11` FROM `users` `t`  LEFT OUTER JOIN `accounts`
`account` ON (`t`.`advanceware_id`=`account`.`id`) WHERE
(`t`.`userid`=1826)
in /home/rose/dev/protected/models/Product.php (61)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.146862 trace system.db.ar.CActiveRecord 
    PriceListDetail.findByAttributes()
in /home/rose/dev/protected/models/Product.php (83)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.146883 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `price_list_details`
in /home/rose/dev/protected/models/Product.php (83)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.147389 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `price_list_details`
in /home/rose/dev/protected/models/Product.php (83)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.147628 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `price_lists`
in /home/rose/dev/protected/models/Product.php (83)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.148125 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `price_lists`
in /home/rose/dev/protected/models/Product.php (83)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.148258 trace system.db.CDbCommand 
    Querying SQL: SELECT `t`.`id` AS `t0_c0`, `t`.`product_id` AS `t0_c1`,
`t`.`price` AS `t0_c2`, `t`.`price_list_id` AS `t0_c3`, `pricelist`.`id` AS
`t1_c0`, `pricelist`.`name` AS `t1_c1`, `pricelist`.`highlight` AS `t1_c2`,
`pricelist`.`forced` AS `t1_c3` FROM `price_list_details` `t`  LEFT OUTER
JOIN `price_lists` `pricelist` ON (`t`.`price_list_id`=`pricelist`.`id`)
WHERE (`t`.`product_id`=:yp0 AND `t`.`price_list_id`=:yp1)
in /home/rose/dev/protected/models/Product.php (83)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.149287 trace system.db.ar.CActiveRecord 
    PriceException.findAll()
in /home/rose/dev/protected/models/Product.php (91)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.149308 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `price_exceptions` `t` WHERE product_id=13228
AND customer_id=3259
in /home/rose/dev/protected/models/Product.php (91)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.149552 trace system.db.ar.CActiveRecord 
    SalePrice.findAll()
in /home/rose/dev/protected/models/Product.php (109)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.149573 trace system.db.CDbCommand 
    Querying SQL: SHOW FULL COLUMNS FROM `sale_prices`
in /home/rose/dev/protected/models/Product.php (109)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.150120 trace system.db.CDbCommand 
    Querying SQL: SHOW CREATE TABLE `sale_prices`
in /home/rose/dev/protected/models/Product.php (109)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.150218 trace system.db.CDbCommand 
    Querying SQL: SELECT * FROM `sale_prices` `t` WHERE product_id=13228 AND
(customer_id=3259 OR customer_id=1538) AND NOW() BETWEEN startdate AND
enddate
in /home/rose/dev/protected/models/Product.php (109)
in /home/rose/dev/protected/views/site/_categorylinks.php (10)
in /home/rose/dev/protected/views/layouts/office.php (143)
    16:07:36.154153 trace system.CModule 
    Loading "clientScript" application component
in /home/rose/dev/protected/controllers/ProductController.php (621)
in /home/rose/dev/index.php (12)